SNCF: Social commitment as a driver of cohesion across all regions

SNCF is a public rail transport group and a key player in mobility in France, with over 217,000 employees across the country. Through its Foundation, created in 1995, the company supports public interest projects in the fields of education, social solidarity, and culture. Since 2022, it has expanded its social commitment program in partnership with Komeet, highlighting the civic involvement of its employees through local impact initiatives.

SNCF Foundation logo

290,000 employees, including 217,000 in France

France (presence in all regions)

Interurban passenger rail transport

SNCF employees participating in a solidarity mission to build birdhouses as part of the social commitment program

Before Komeet: many initiatives in place, but a need to better consolidate engagement

For 30 years, the SNCF Foundation has driven the group's social commitment through various formats (skills-based sponsorship, mentoring, solidarity days, etc.). However, with over 217,000 employees across the country, local management and global measurement were becoming a challenge.

In 2022, the Foundation turned to Komeet to replace its engagement platform (in use since 2015) and to structure, centralize, and amplify the impact of its initiatives. The goal: to make engagement visible, facilitate taking action, and bring all formats together into a single tool.

The concrete levers of an impact-driven program

Structured management and seamless coordination at all levels

  • The strategy is led at the highest level by Laëtitia Gourbeille, General Delegate of the SNCF Foundation, who ensures the vision and commitments are upheld
  • The transfer of historical engagement data was carried out with the IT department, ensuring a complete migration that met all IT requirements
  • A network of 12 Foundation representatives leads and embodies the program across the regions, in direct connection with local needs

A diverse range of initiatives matching the 150 professions within the SNCF group

  • Every employee has 10 days per year to volunteer during working hours, regardless of their role or availability
  • A catalog of initiatives ranging from skills-based volunteering and mentoring to team solidarity days and donation drives…
  • The “Coups de cœur solidaires” program gives everyone the opportunity to support an organization of their choice through financial sponsorship

Stronger local roots and a reinforced collective dynamic

  • The program is deployed across all regions thanks to the involvement of local representatives
  • Solidarity-based team seminars help build connections between colleagues from different sites, fostering interregional cohesion
  • In less than a year, the number of missions has more than doubled, illustrating a strong momentum with a proven HR impact on employee retention

Feedback

“With the help of Komeet, the SNCF Foundation is contributing more than ever to the SNCF Group’s social cohesion, regional development, and inclusion missions throughout France. Through the solidarity and civic engagement of every employee, the Foundation aligns itself with the company’s strategy and values.”

- Laëtitia Gourbeille,
General Delegate of the SNCF Foundation

“The collaboration between Komeet, the SNCF IT department, and the Foundation was highly professional. The team was agile, responsive, understood everyone’s needs, and collectively found solutions to succeed in this essential milestone, despite a very tight timeframe and a reticent outgoing provider.”

- Christian SERVY,
Project Manager within the Safety, Security, and Risk Department

Impact measurement

8,500

employees registered on the engagement platform, demonstrating nationwide adoption of the program.

2,750

employees engaged in initiatives in less than a year, including 2,030 first-time volunteers, meaning over 50% of the 2025 target was reached in the very first year.

3,070

missions completed, a 2.1x increase compared to 2022, illustrating a rapidly accelerating momentum of engagement.

97%

of engaged employees state that their involvement contributes to their desire to stay with the company.

96%

of engaged employees affirm that they felt useful and that they were serving a cause.

Mesure d'impact